Privacy Policy

1. Introduction

Trivarta Tech Pvt Ltd ("we", "our", or "us") operates the Schools 1 mobile application (Package Name: com.trivartatechpvtltd.schools1). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Schools 1, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Full name
• Email address
• Phone number
• School name and association
• Student or staff information (if applicable)

Account Information

• Login credentials (username/password - stored securely)
• User ID and account identifiers

Device and Technical Information

• Device model and manufacturer
• Operating system and version
• IP address
• App version

Usage Information

• App interactions and navigation patterns
• Features accessed and usage frequency
• Log data and error reports

3. How We Use Your Information

We use the collected information for the following purposes:

4. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

• Legal Compliance: When required by law, court order, or government request
• Security: To protect against fraud, security threats, or illegal activities
• Service Operation: With trusted service providers who assist in operating our app (under strict confidentiality)

5. Data Storage and Security

We implement robust security measures to protect your personal information:

6. Data Retention

• Your data is retained while your account remains active
• Upon account deletion request, your data will be permanently deleted
• Some data may be retained for legal compliance, fraud prevention, or security purposes as required by law

7. Your Rights

You have the following rights regarding your personal data:

8. Children's Privacy

Our app is designed for use by educational institutions. We do not knowingly collect personal information from children under the age of 13 without proper school authorization and parental consent where required. If you believe we have inadvertently collected such information, please contact us immediately at trivarta.tech@gmail.com.

9. Account Deletion

You can request complete deletion of your account and all associated personal data at any time. For detailed instructions and to submit a deletion request, please visit our dedicated Account Deletion page.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.